From:                              route@monster.com

Sent:                               Friday, July 10, 2015 9:48 AM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: Adobe

 

This resume has been forwarded to you at the request of Monster User xapeix03

Ryan Dacey 

Last updated:  11/04/14

Job Title:  no specified

Company:  no specified

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


Springfield, PA  19064
US

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RESUME

  

Resume Headline: Ryan Dacey - 102014

Resume Value: a5bkq5x3vsaz9snh   

  

 

Ryan J. Dacey

962 Westfield Rd, Springfield PA 19064

215-588-9083

ryandaceypeco@hotmail.com

 


Summary
Digital technology professional with 17 years of experience and skills in web marketing, design/development, mobile and social media. Expertise in utilizing various CMS platforms and design techniques to create appealing and interactive solutions for users.  Ability to translate analytics and voice of customer data into powerful upgrades and optimization of technologies to increase customer engagement.  Experience with several programming languages and software always staying abreast of technology trends.  Organized and highly motivated individual with the ability to direct complex projects from conception to completion.  Collaborate with design and development teams to meet key deliverables quickly and effectively.  Expertise in handling multiple projects under tight timelines while managing resources and vendor relationships.  Engaging personality with the ability to connect with people and inspire them as well as collaborate with senior leadership.
 

Profile

·                Goal-oriented individual with strong leadership capabilities.

·                Creative and innovative mentality

·                Excels in fast paced customer oriented setting

·                Proven ability to work in unison with fellow staff members, clients and upper management.

·                Successful resource management and delegation to direct reports

·                Develops strong relationships with clients to meet specific needs
 

Technical Skills

·                SharePoint 2010, MOSS 2007, SharePoint Designer 2007/2010, SalesForce.com, Azure, WordPress, AWS (S3, EC2), Balsamiq, Marketo

·                Adobe Marketing and Creative Clouds (AEM, SiteCatalyst, DPS, Test and Target, Scene7)

·                Analytical experience with Web Trends, Google Analytics and SiteCatalyst

·                HTML5, CSS2-3, ASP.Net, Javascript, JQuery, JQuery Mobile, PhoneGap, PhoneGap Build, Adobe CS6 Suite, Flash with some Action Scripting

·                Knowledge of SQL, PHP and JSP

·                Experience with social media integration and custom app building

·                Experience with SilverPop, Exact Target email marketing campaigns

·                Microsoft Office, Lotus Notes, Visio and WebEx administration.
 

Employment


Hartford Funds, Digital/Web/Mobile Lead

·                Facilitate and maintain IT relationship with Sales and Marketing business units to provide the most successful solution

·                Provide training for Adobe CQ author environments

·                Design website enhancement and critical fix process utilizing various documented procedures to ensure timely responses

·                Provide strategic direction to enhance current IaaS architecture to increase performance of web applications

·                Create functional wireframes and prototypes for new functionality and enhancements

·                Monitor latest industry trends from Kasina and Market Metrics to ensure strategic direction and initiatives are aligned with industry experts

·                Manage vendor relationships and off-shore resources, as well as various Morningstar/Upromise relationships (hypo tools and calculators)

·                Gatekeeper for all changes/enhancements to the site including all prioritization activities

·                Provide overall direction to all integration efforts to SalesForce.com CRM

 

PECO an Exelon Company, Sr eChannel Manager - Web

·                Coordinate changes with large group of content owners representing business processes across the company

·                Provide training for Content Management System (CMS)

·                Collect metrics and feedback from customers to expose enhancements to increase transactions with web self-service

·                Establish enterprise Tier-1 KPIs for Exelon’s customer facing web applicaitons

·                Provide support and training to customer service representatives for web related issues and concerns

·                Design and develop payment channel for customers to accept free payments via any device (confirming to all NACHA and PCI rules)

·                Provide monthly updates to the Web Governance Council regarding status of large initiatives and KPIs

·                Work with process owners to uncover potential processes that could benefit from web intervention

·                Develop and maintain Mobile presence to enhance customer experience utilizing  JQuery Mobile (HTML5 and PhoneGap)

·                Provide strategic direction for all eChannels including web, mobile and social media based upon technological advancements

·                Responsible for preparing business cases for key initiatives

·                Prioritization of roadmap items based upon constant changes in technology to ensure best practices are employed

·                Utilize AWS S3 for outage related applications to ensure scalability during peak events

·                Collaborate with market research and benchmarking units to expose potential trends and/or customer satisfaction boosting initiatives


2014-Present

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2011-2014

 

Towers Watson, SharePoint Consultant/BA

·                Connect with clients to understand business requirements

·                Develop content inventories, sitemaps and wireframes to better define site architecture and audiences

·                Design and implement mobile applications specific to client needs

·                Integration of social media and design of social media specific apps

·                Collaborate with client teams to set project success criteria and goals

·                Conduct focus groups and usability testing on design concepts and UAT sites

·                Involved in all aspects of a project from analysis to design to development to implementation

·                Provide on-going support to clients post production, including training users and monitoring usage

·                Analyze feedback and statistics to drive upgrades and optimization of sites

·                Act as a connection point for clients on an on-going basis for future upgrades and new business

 

Towers Watson (formerly Towers Perrin), Intranet Specialist

·                Responsible for integration effort of both legacy intranet platforms

·                Collaborate with content managers to ensure most up-to-date materials are presented on intranet

·                Conduct usability testing

·                Create mobile applications/optimized sites for internal business processes to increase productivity

·                Manage requests for new enhancements collected through user feedback

·                Work with SharePoint development team to initiate and deploy updates to intranet

·                Consult with internal clients to develop web solutions

·                Resource for usability, design, and web communication

·                Project management for large and small projects to deliver high-quality websites and system upgrades

·                Troubleshooting, testing and providing overall quality assurance

·                Integrating social media to increase site traffic

·                Collect and analyze site statistics for internal and external web platforms

·                Report statistics to leadership, demonstrating ROI for specific campaigns

·                Develop landing pages for specific service initiatives

 

XL Insurance, Web Designer/Developer

·                Gathered requirements from internal business units and tailored them to meet the specific target industry of the unit

·                Report analytics to internal clients

·                Researched target industry products and information to present most focused ideas and visions

·                Created HTML/CSS wireframe presentations for clients to evaluate

·                Developed case scenarios for user testing

·                Initiated the collaboration between print ad campaigns and web presence

·                Created corporate web sites, portals and large-scale web applications using Dream Weaver, Front Page, Flash, Photoshop 6/7/CS

·                Developed and designed new web interfaces, layouts and site graphics.

·                QA of finished websites including the validation of web forms and links

Assisted in Design/Development/QA of redesign of all company sites

 

ECS (Environmental Consulting Services), Web Assistant

·                Designed and developed the Internet, Intranet, web sites and web applications through the use of Macromedia Dream weaver, Front Page and Adobe Photo Shop 5.0.

·                Developed access database and web interface suitable for client needs.

·                Developed page layout, navigation, copy, animation, buttons and icons.

·                Presented designs and concepts to Clients and the Management for review.

·                Installed Shopping Carts, Automatic Response mailers and Online Forms.

2010-2011

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2008-2010

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

1996-2008

 

 

 

 

 

 

 

 

 

·                Researched target industry products and information to present most focused ideas and visions

·                Created HTML/CSS wireframe presentations for clients to evaluate

·                Developed case scenarios for user testing

 

Community
Involvement

PECO, Build a Playground

Community Volunteers in Medicine - West Chester, PA, Volunteer Dental Assistant

XL Insurance Caring Committee, Downingtown Senior Center

XL Insurance Green Team, Volunteer for Appalachian Trail clean up

American Cancer Society, Bike-a-thon member

Philadelphia Cares Day, Volunteer for schools of Philadelphia area

Philabundance, Volunteer sorting food and boxing

 

Honors & Awards

Web Marketing Association – Energy Standard of Excellence in Development

PECO Customer Service Award - Mobile capabilities for the customer

PRSA Pepperpot Award for ECS Intranet – Best of Philadelphia – Intranet rated the best in Philadelphia.
 

Education

B.S. from West Chester University of Pennsylvania 2007

Certificate in Biomedical Sciences from Philadelphia College of Osteopathic Medicine 2011

Fusion Training

 



Experience

BACK TO TOP

 

Job Title

Company

Experience

Web Digital Leader

Hartford Funds

- Present

 

Additional Info

BACK TO TOP

 

Current Career Level:

Manager (Manager/Supervisor of Staff)

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

None

US Military Service:

Citizenship:

None

 

 

Target Job:

Target Job Title:

Web Digital Leader

 

Target Company:

Company Size:

Occupation:

Other

·         Other

IT/Software Development

·         Software/Web Development

Business/Strategic Management

·         General/Other: Business/Strategic Management

 

Target Locations:

Selected Locations:

US-PA-Philadelphia

Relocate:

No